Job Description
Senior Business Analyst - Join Optum in advancing health equity on a global scale. Collaborate with stakeholders to drive projects and deliver process improvements, leveraging analytical skills to inform business decisions. Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. With a continued record of growth and stability, we're on the lookout for talented individuals to join our expanding teams. As a Senior Business Analyst, you'll have the opportunity to identify and drive projects that deliver processes and improvement initiatives. Key Responsibilities: * Drive initiatives for Optum Coordination of Benefits (COB), collaborating with teams across COB pre-pay, Data Mining Post-Pay COB/Recovery team and Issue Management for opportunity identification, capability assessment within Optum and externally to increase Optum COB Market share and improve process efficiencies. * Conduct end-to-end process reviews to analyze the process including controls, risks, and opportunities. * Process redesign activities to refine and simplify existing processes to drive efficiencies. * Support the development and implementation of new processes, systems, or analytics, to deliver additional medical cost savings or productivity efficiencies. * Collaborate with Growth and Exploratory team and partners to identify growth opportunities and performance enhancements within the COB domain. * Drive projects to delivery including conducting all needed research, problem-solving, and requirements-gathering activities with business and technical stakeholders to identify, collect, and document specific business requirements. * Communicate ongoing updates to all stakeholders to ensure understanding of and alignment with project status/changes. * Support ongoing monitoring and adjustment of project scope/timelines/dependencies. * Develop and/or contribute to training programs to support implementation of the solution. * Ensure that identified solutions meet business requirements for all applicable stakeholders. Requirements: * Undergraduate degree or equivalent experience in healthcare or financial services industry. * Business Analysis or project-focused experience including gathering and documenting business requirements. * Experience in analysis and mapping of business processes, including the ability to translate business requirements to a technical audience. * Experience in analyzing large operational and/or financial data sets to identify and define actionable insights. * Intermediate level of proficiency with Excel, Power Point, SQL. * Strong presentation skills and professional communication style (verbal and written), including Stakeholder management. * Ability to prioritize multiple tasks, projects, and deadlines. * Ability to work independently and in a team environment to deliver quality results. Preferred Qualifications: * Previous experience in Claims, COB (Coordination of Benefits), Data Mining or Appeals & Grievances. * Experience of project implementation considering global operations teams and related implications. * Project Management or Operational Excellence Experience, including Structured Problem Solving, Green / Black belt qualifications. About Optum: * Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. * We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. * Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law. * Optum is a drug-free workplace.