Job Description
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives.
The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best.
Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities.
Come make an impact on the communities we serve as you help us advance health equity on a global scale.
As a Fortune 5 business, we're one of the world's leading healthcare companies.
We have been supporting global healthcare systems from Ireland and the UK for more than 20 years, building a dynamic and diverse team of more than 2,100 talented individuals.
With a continued record of growth and stability, we're on the constant lookout for fresh talent to join our expanding teams.
As a Senior Business Analyst, you'll have the opportunity to identify and drive projects to deliver processes and improvement initiatives.
You will partner with stakeholders to understand and document business requirements, utilizing your sharp analytical skills to fulfill the needs of the business and/or clients.
You will have an impact on healing the healthcare system.
Some people would call you a data geek, but at United Health Group, that passion turned into information is used for decisions made by leadership.
In addition to having an impact on a great team, you'll also discover the career opportunities you'd expect from an industry leader.
The Senior Business Analyst will drive initiatives for Optum Coordination of Benefits (COB), collaborating with teams across COB pre-pay, Data Mining Post-Pay COB/Recovery team and Issue Management for opportunity identification, capability assessment within Optum and externally to increase Optum COB Market share and improve process efficiencies.
Key Responsibilities:
- Conduct end-to-end process reviews to analyze the process including controls, risks, and opportunities.
- Process redesign activities to refine and simplify existing processes to drive efficiencies.
- Supporting the development and implementation of new processes, systems, or analytics, to deliver additional medical cost savings or productivity efficiencies.
- Collaborating with Growth and Exploratory team and partners to identify growth opportunities and performance enhancements within the COB domain.
- Driving projects to delivery including conducting all needed research, problem-solving, and requirements-gathering activities with business and technical stakeholders to identify, collect, and document specific business requirements.
- Communicating ongoing updates to all stakeholders to ensure understanding of and alignment with project status/changes.
- Supporting ongoing monitoring and adjustment of project scope/timelines/dependencies.
- Developing and/or contributing to training programs to support implementation of the solution.
- Ensuring that identified solutions meet business requirements for all applicable stakeholders.
You will be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in.
Required Qualifications:
- Undergraduate degree or equivalent experience in healthcare or financial services industry.
- Business Analysis or project-focused experience including gathering and documenting business requirements.
- Experience in analysis and mapping of business processes, including the ability to translate business requirements to a technical audience.
- Experience in analyzing large operational and/or financial data sets to identify and define actionable insights.
- Intermediate level of proficiency with Excel, Power Point, SQL.
- Strong presentation skills and professional communication style (verbal and written), including Stakeholder management.
- Ability to prioritize multiple tasks, projects, and deadlines.
- Ability to work independently and in a team environment to deliver quality results.
Preferred Qualifications:
- Previous experience in Claims, COB (Coordination of Benefits), Data Mining or Appeals & Grievances.
- Experience of project implementation considering global operations teams and related implications.
- Project Management or Operational Excellence Experience, including Structured Problem Solving, Green / Black belt qualifications.
At United Health Group, our mission is to help people live healthier lives and make the health system work better for everyone.
We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life.
Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law.
Optum is a drug-free workplace.
**Job Summary:** Senior Business Analyst – Hybrid, Letterkenny/Dublin. Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best.