Senior Customer Service Executive New - CPL
  • Dublin, Leinster, Ireland
  • via BeBee.com
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Job Description

My client is a market leader in the marketing and distribution of a vast range of building products in the Irish Construction Industry, who are seeking a Sales Administrator to support the wider team based out of their Dublin 10 Offices (Kylemore area).

This is a permanent position, based onsite in the offices.

CV to [email protected] for immediate consideration.


Responsibilities:

  • Processing incoming purchase orders, quotation requests, and customer queries by phone and email.
  • Processing sales invoices.
  • Liaising with transport carriers for delivery dates of orders and communicating this to clients.
  • Handle customer requirements at the trade counter.
  • Maintain accurate records of all quotations and orders received.
  • Support external sales staff as required.
  • Taking incoming calls and directing them as appropriate when required.
  • Scanning and filing duties in relation to completed sales orders.

The ideal Candidate will have:

  • Excellent written and verbal communication skills.
  • IT skills associated with MS Office.
  • Ideally 5 year+ experience in working as a customer service support role.
  • Ideally 1 year+ experience in working with SAP Business One.
  • A strong customer focus and a drive to deliver excellent customer service.
  • A confident self-starter who is capable of working on their own initiative.
  • An ability to work as part of a team.
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