Job Description
Position Description Established in 2010, ESB ecars installs, operates, and manages publicly available EV charge point infrastructure in the Republic of Ireland, Northern Ireland and Great Britain providing charging services to all EV drivers. Underpinned by strong policy drivers, the electromobility industry is now growing rapidly with the number of EVs in Europe increasing greatly as EV sales grow exponentially. To cater for future demand, and in line with our 2030 strategy, ESB ecars is focused on scaling it's business, primarily through the roll-out of fast and high-power charging infrastructure in all markets, and the provision of a reliable, high-quality charging service to its customers. In addition to expanding its charging networks, ESB ecars aims to be a recognised digital leader in the e-mobility space, through the creation of a best-in-class customer experience. The ecars IT & Digital team is responsible for ensuring the effective delivery of essential IT services to the ecars business and its customers on a 24/7 basis, and for evolving the IT & Digital services over time to meet ever evolving business goals and requirements. The ecars technology landscape is comprised of a core state-of-the-art charge point management and revenue management system delivered on a software-as-a-service basis, connected to over 2000 charge points over 3g and 4g mobile networks. A range of interfaces are used to connect to third-party systems, including payment gateways, roaming platforms, CRM systems and business partners. Customer touchpoints include digital tools, mobile applications and contactless RFID cards. The Senior eMobility Technology Specialist at ESB ecars holds a critical role responsible for shaping the e-mobility technology landscape of the organisation. This position is a domain-specific role that involves strategic engagement with eMobility industry groups, suppliers, and regulatory bodies through active participation in national and international standardization organizations and working groups to influence the development of industry standards and regulatory developments in alignment with ecars and wider ESB strategy, plans, policies, and interests. It also involves working with Enterprise Architecture to design and architect end-to-end solutions for ICT, OT, and digital systems, ensuring alignment with business objectives and requirements. Additionally, the role encompasses vital responsibilities in cybersecurity, disaster recovery planning, systems procurement specification & evaluation, vendor collaboration, and compliance with industry standards to safeguard ESB ecars' technology infrastructure and support its continued growth and leadership in the e-mobility sector. Key Responsibilities Industry Standards Evolution: As ESB ecars representative, participate actively in national and international standardization organizations and working groups to positively influence the development of industry standards and regulatory developments in alignment with ecars and wider ESB strategy, plans, policies, and interests. Procurement Specification & Evaluation: Lead the specification, evaluation and selection of hardware, software, and technology components for ESB ecars' ICT, OT, and digital systems. Stakeholder Collaboration: Work closely with stakeholders to understand their requirements and ensure that ICT, OT, and digital systems meet their needs. Cross-Team Coordination: Coordinate with the ecars Operations, Enterprise Architecture and Cybersecurity and Telecoms teams to ensure ICT, Digital and OT Systems, processes and technical solutions meet cybersecurity requirements. Systems Integration: Collaborate with cross-functional teams to seamlessly integrate ICT, OT, and digital systems into existing infrastructure and processes. Strategy and Systems Roadmap: Support the development of the IT & Digital strategy for ecars with the ecars IT & Digital Manager and CIO Enterprise Architecture. Lead the development and maintenance of the associated systems roadmap aligned with business objectives. Solutions and Data Architecture: Design and architect end-to-end solutions with CIO (Enterprise Architecture and Data & Analytics) for ICT, OT, and digital systems at ESB ecars, ensuring alignment with business requirements and goals. Disaster Recovery & Cyber Security: Lead the development and maintenance of the Disaster Recovery and Cyber Security Incident Response plans to ensure business continuity for ESB the design, development and implementation of the cybersecurity strategies, standards, and policies to safeguard ESB ecars' systems and data. Data Protection & GDPR Compliance: Lead the development and design of data policies and implementation in conjunction with the Data Owners, Data Stewards and Data Protection Office to ensure protection of data and compliance with GDPR. Risk Assessment and Mitigation: Conduct risk assessments and vulnerability analyses to identify potential cybersecurity threats and lead the development of mitigation plans. Vendor Collaboration: Work closely with vendors to complete reviews, vulnerability assessments, mitigations, and other cybersecurity-related activities as needed. Documentation and Compliance: Lead the development and maintenance of the documentation framework relating to ICT, OT, and digital systems architecture and cybersecurity measures at ESB ecars. Ensure compliance with the NIS Directive, including ongoing monitoring and remediation. Reporting and Audits: Lead the development and monitoring of the status reports and metrics to provide visibility on overall cybersecurity posture and NIS Directive and PCI-DSS compliance status. Prepare documentation for audits and compliance with corporate, NIS Directive and PCI-DSS requirements. Experience & Qualifications Essential Broad knowledge and experience working with ICT and OT systems, digital technologies, and architectures with a minimum of 10 years' experience in the relevant areas. Minimum degree level in Computer Science, Information Systems or Engineering In depth knowledge of industry frameworks and regulations related to cybersecurity, such as NIST, ISO 27001, PCI-DSS and GDPR. Knowledge of cybersecurity best practices and standards. Strong analytical and problem-solving skills. Demonstrate a willingness to learn, adapt, and be flexible. Effective leadership and influencing skills Excellent communication and interpersonal abilities, with the ability to collaborate effectively with cross-functional teams and stakeholders Desirable Relevant certifications such as TOGAF, CISSP, CISM, or CCSP would be a distinct advantage. Knowledge of E-mobility and Energy industries. Knowledge of electromobility-centric IT systems, including protocols and standards such as such as Open Charge Point Protocol (OCPP) and the Open Charge Point Interface Protocol (OCPI) would be desirable. Strong understanding of internal IT, networking, comms, & electro-mechanical design and security requirements of modern EV charging infrastructure equipment. Location Swift Square, Santry, Dublin 9 with remote hybrid arrangements ESB is committed to smart working - combining digital tools with a culture of trust and empowerment to enable flexible ways of working. The successful candidate may work flexibly within their jurisdiction with attendance at the workplace for in-person collaboration on at least one anchor day per week. All smart working arrangements are subject to manager approval and ongoing review, based on the operational requirements of the role, the team, and the individual. Reporting to IT & Digital Manager, ESB ecars, Customer Solutions Why Work with Us? Opportunity to lead Ireland's transition tonet zero carbon future Progressive, hybrid working model Career developmentthrough mentoring andtraining Corporate Social Responsibility Opportunities Sports and Social Clubs Networking opportunities Credit Union Generous Pension Access to staff well-being programmes Generous parental leave entitlements Strong values-based and inclusive culture Strong commitment to diversity, equity and inclusion Great team environment working to our Core Values: Courageous, Caring, Driven and Trusted Salary depending on experience Closing Date 25th September 2024 Note: Applicants who anticipate requiring assistance or reasonable accommodations for any part of the application or interview process may contact, in confidence, To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.