Job Description
**Google Workspace Administrator Wanted** We are seeking a highly skilled Google Workspace Administrator to join our IT Engineering team. The ideal candidate will have deep expertise in Google Workspace administration and be able to provide support for Google Workspace services. **About the Role** Qualcomm offers flexible work options, including a combination of work from home and working in our office. We prioritize well-being and life balance, allowing employees to blend short-term remote working with annual leave. Our Corporate IT organization is looking for a candidate with expertise in Google Workspace Administration to provide enterprise technologies and solutions to the entire Qualcomm workforce. **Key Responsibilities** • Provide support for Google Workspace services, including incident management, problem management, and root cause analysis • Work closely with Global Operations teams to address escalated issues and offer necessary guidance • Stay up to date with the latest Google Workspace features, updates, and best practices • Oversee the administration and maintenance of the Google Workspace environment, including user accounts, groups, and organizational units • Ensure the security, integrity, and performance of the Google Workspace system • Develop and enforce security policies and settings within Google Workspace • Conduct regular system audits and generate detailed reports on usage and security • Collaborate with IT team members to integrate Google Workspace with other systems and applications • Lead and manage data migration and integration projects **Requirements** • Strong expertise in Google Workspace administration, including Gmail, RTC, Collab, e Discovery, Licensing, etc. • Strong understanding of email protocols and standards, including IMAP, SMTP, SPF, DKIM, and DMARC • Detail oriented and self-motivated with excellent time management, communication, and presentation skills • Ability to effectively communicate with varying levels of the organization • Ability to be productive in a team environment and help contribute to a positive team effort • Experience with managing and leading projects, and working with global teams • Proficiency in scripting and automation using tools like Google Apps Script, Python, or similar • Professional Google Workspace Administrator certification is a plus • Experience with other cloud-based productivity tools (e.g., Microsoft 365, Exchange Online) is a plus • Experience with cloud-based or on-premises email security tools (e.g., Proofpoint Enterprise Protection) is a plus • Experience with other cloud-based collaboration tools (e.g., Slack) is a plus • Good understanding of Networking and IT infrastructure • Good understanding and experience with Identity and Access Management (IAM) solutions • Good understanding and experience with data migration and integration tools (e.g., Bit Titan Migration Wiz or similar) • Scripting experience with other scripting languages (e.g., Power Shell) **About Qualcomm** Qualcomm is a leading technology company with a proud reputation as Ireland's second largest economic engine. Our Cork office is a hub for innovation and collaboration, with a diverse team of professionals from around the world. We offer a range of benefits, including salary, stock, and performance-related bonus, as well as opportunities for professional growth and development. **Minimum Qualifications** • 3+ years of IT-related work experience with a Bachelor's degree • OR • 5+ years of IT-related work experience without a Bachelor's degree