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Job Description
Job Summary: Qualcomm seeks a skilled Google Workspace Administrator to provide expert support and management for the company's Google Workspace environment.
As a key member of the IT Engineering team, the successful candidate will be responsible for providing exceptional support and management for the company's Google Workspace environment. This includes handling incident management, conducting root cause analysis, and reporting. The ideal candidate will be a self-starter, adaptable, and a great communicator with a strong understanding of email protocols and standards.
Key Responsibilities:
- Provide expert support and management for the company's Google Workspace environment
- Handle incident management, conduct root cause analysis, and report on issues
- Stay up-to-date with the latest Google Workspace features, updates, and best practices
- Oversee the administration and maintenance of the Google Workspace environment, including user accounts, groups, and organizational units
- Ensure the security, integrity, and performance of the Google Workspace system
- Develop and enforce security policies and settings within Google Workspace
- Conduct regular system audits and generate detailed reports on usage and security
- Collaborate with IT team members to integrate Google Workspace with other systems and applications
- Lead and manage data migration and integration projects
Requirements:
- Strong expertise in Google Workspace administration, including Gmail, RTC, and Collab
- Strong understanding of email protocols and standards, including IMAP, SMTP, SPF, DKIM, and DMARC
- Detail-oriented and self-motivated with excellent time management, communication, and presentation skills
- Ability to effectively communicate with varying levels of the organization
- Ability to be productive in a team environment and contribute to a positive team effort
- Experience with managing and leading projects, and working with global teams
- Proficiency in scripting and automation using tools like Google Apps Script, Python, or similar
- Professional Google Workspace Administrator certification is a plus
About the Company:
Cork is a thriving economic hub with a growing diversity of nationalities and cultures. The city offers an excellent quality of life, with a range of amenities and services. Qualcomm is proud to be a part of this community, providing a collaborative and supportive work environment.
What We Offer:
- Competitive salary and performance-related bonus
- Maternity/Paternity Leave
- Employee stock purchase scheme
- Matching pension scheme
- Education Assistance
- Relocation and immigration support
- Life, Medical, Income, and Travel Insurance
- Subsidised memberships for physical and mental well-being
- Bicycle purchase scheme
- Employee-run clubs and social events
Requirements:
- 3+ years of IT-related work experience with a Bachelor's degree
- OR 5+ years of IT-related work experience without a Bachelor's degree