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Job Description
Senior IT Engineer position available at a Global Biotech company in Shannon, Co. Clare, Ireland. Salary up to €80,000.
About the Job:
- Provide Level 2 and 3 support for troubleshooting desktop and user-related issues.
- Deliver comprehensive technical assistance for the implementation of all manufacturing and laboratory systems on-site.
- Offer second and third-tier technical support to all sites for escalated IT issues.
- Manage vendor relationships concerning service level agreements, support tickets, and IT-related issues.
- Maintain documentation of software upgrades and newly installed computer equipment.
- Actively participate in global teams to manage, update, and upgrade systems.
- Assist in the development and management of Microsoft Cloud Systems.
About the Company:
- A Global Biotech company with a site in Shannon, Co. Clare.
- Experts in their field, doing groundbreaking work to help people living with serious diseases.
Requirements:
- Extensive knowledge and hands-on experience with ITIL processes.
- Solid background or experience in Microsoft Systems, including Active Directory and LDAP.
- Strong expertise in Networking Systems Administration.
- Preferred experience with hybrid Azure and on-premises file servers, as well as Active Directory configuration.
- Microsoft Certifications of Cisco Qualifications (Highly advantageous).
- Experience working in a GxP environment (Highly advantageous).
What's on Offer:
- Salary of up to €80,000.
- A suite of corporate benefits.
Skills:
- Active Directory.
- Office 365.
- Cisco Networking.