Senior It Engineer Job In Shannon

**Senior IT Engineer Position** A senior IT engineer is sought to provide technical assistance and support for a global biotech company's site in Ireland, collaborating with other departments to implement and maintain manufacturing and laboratory systems. **Job Responsibilities:** • Provide level 2 and 3 support for troubleshooting desktop and user-related issues • Deliver comprehensive technical assistance for the implementation of all manufacturing and laboratory systems on-site • Offer second and third-tier technical support to all sites for escalated Tier One IT issues • Maintain an updated inventory of IT equipment and manage vendor relationships concerning service level agreements, support tickets, and IT-related issues • Participate in global teams to manage, update, and upgrade systems such as Active Directory, antivirus solutions, networks, application deployment, and infrastructure **Requirements:** • Extensive knowledge and hands-on experience with ITIL processes • Solid background or experience in Microsoft Systems, including Active Directory and LDAP • Strong expertise in Networking Systems Administration • Preferred experience with hybrid Azure and on-premises file servers, as well as Active Directory configuration • Microsoft Certifications of Cisco Qualifications (highly advantageous) • Experience working in a GxP environment (highly advantageous) **What We Offer:** • Salary of up to €80,000 • Corporate benefits • Opportunity to work in a dynamic and innovative environment • Strong team collaboration and professional growth opportunities