Job Description
Senior IT Engineer Shannon, Co. Clare, Ireland Up to €80,000 About Your New Employer A Global Biotech company with a site in Shannon, Co. Clare is looking for a Senior IT Engineer to join their team. Experts in their field this company are doing ground breaking work to help people living with serious diseases . About Your New Job Provide Level 2 and 3 support for troubleshooting desktop and user-related issues. Deliver comprehensive technical assistance for the implementation of all manufacturing and laboratory systems on-site, collaborating with other relevant departments. Offer second and third-tier technical support to all sites for escalated Tier One IT issues, including file, print, hardware, network connectivity, and software errors. Keep an updated inventory of IT equipment and maintain the asset register. Manage vendor relationships concerning service level agreements, support tickets, and IT-related issues. Maintain documentation of software upgrades and newly installed computer equipment, ensuring proper recording and maintenance of software licenses. Actively participate in global teams to manage, update, and upgrade systems such as Active Directory, antivirus solutions, networks, application deployment, helpdesk, and infrastructure. Ensure continuous improvement culture in managing lifecycle and deploying hardware, software, and systems used on-site. Assist in the development and management of Microsoft Cloud Systems, such as MDM and Intune, as well as AAD and M365. What Skills You Need Extensive knowledge and hands-on experience with ITIL processes (3+ years). Solid background or experience in Microsoft Systems, including Active Directory and LDAP (3+ years). Strong expertise in Networking Systems Administration (3+ years). Preferred experience with hybrid Azure and on-premises file servers, as well as Active Directory configuration. Microsoft Certifications of Cisco Qualifications (Highly advantageous) Experience working in a GxP environment (Highly advantageous) Whats on Offer Salary of up to €80,000 With a suite of corporate benefits Whats Next Apply now by clicking the Apply Now" button or call me, Michael Magee Or if the job isnt quite right but you are looking for something similar, please get in touch. We also have multiple Temp, FTC and Contract jobs available. Skills: active directory office 365 cisco networking