Senior It Support Engineer Job In Cork

Experienced Senior IT Support Engineer sought to provide high-level support and manage complex IT systems in a Windows and Microsoft environment.

This role involves leading key infrastructure projects while ensuring seamless system operations, mentoring junior engineers, and collaborating with cross-functional IT teams.

Responsibilities:

• Provide Level 3 support for Windows-based environments and manage Active Directory, including user accounts and permissions.
• Troubleshoot and resolve escalated hardware, software, and network issues.
• Lead system upgrades, migrations, and other IT infrastructure projects.
• Document solutions and maintain accurate records of technical issues.
• Support virtualisation platforms such as VMware or Hyper-V.

Requirements:

• 5+ years of experience in IT support roles.
• Strong expertise in Windows environments, Active Directory, and Microsoft 365.
• Experience with Microsoft Azure, VMware, or Hyper-V is highly desirable.
• Certifications such as Microsoft Certified: Azure Administrator or Microsoft Certified: Systems Engineer are a plus.
• Ability to lead IT projects and work effectively in a hybrid environment.

Relevant skills and experience in IT support, Windows environments, and Microsoft technologies are essential for this role.