Job Description
Senior IT Support Engineer Contract | €220-€270/day | Galway | Hybrid A client of mine is seeking a Senior IT Support Engineer to join their team in Galway. This role will focus on providing Level 2 and Level 3 support while also taking part in key infrastructure projects. The ideal candidate will have experience in a Microsoft-centric environment and be comfortable handling escalated issues. Responsibilities: Provide Level 2 and 3 support across Windows and Microsoft 365 environments. Troubleshoot and resolve advanced hardware, software, and networking issues. Manage user accounts, permissions, and group policies in Active Directory. Assist with the implementation and support of Azure-based services. Collaborate with other teams on escalated issues and system improvements.Requirements: 5+ years of experience in IT support, focusing on Microsoft and Windows environments. Strong knowledge of Active Directory, Office 365, and networking protocols (DNS, DHCP, TCP/IP). Experience with Microsoft Azure and cloud services is a plus. Proficiency in troubleshooting complex technical issues and managing escalated tickets. Relevant certifications such as Microsoft Certified: Azure Administrator or CompTIA Network+ are desirable. If you're a Senior IT Support Engineer looking for a hybrid role in Galway or if you're open to exploring other opportunities, please contact Jamie McCaul at Reperio Human Capital to start a conversation today. Reperio Human Capital acts as an Employment Agency and an Employment Business