-
Job Description
Support the Customer relationship with Franchise units and Bottling Partners in the region, managing supply from concentrate plants to multiple locations and countries.
Job Description
The purpose of this role is to lead the relationship with assigned Franchise, ensuring alignment across large-scale and complex operations and portfolio.
- Manage the supply from a number of concentrate plants delivering to multiple locations and countries.
- Lead the Next Gen S&OP processes between assigned Franchise Units and Concentrate Plants, optimizing E2E visibility and strategic volume alignment.
- Responsible to manage supply execution and problem-solving involving multiple Concentrate Plants and multiple cross-functional teams.
- Support the implementation of E2E value creation opportunities in collaboration with global stakeholders and Bottlers.
- Develop and coordinate solutions across Franchise partners when exposures arise due to demand and other fluctuations.
- Effectively embed sustainable process and system enhancements to prevent reoccurrence of supply/financial/system risk.
- Coaches and develops Customer Account Specialists and Ops Customer Representatives.
- Support standardization and automation of global Customer Management processes.
Requirements include relevant experience in Customer Management or other related Supply Chain Areas within multinational organizations, with a strong focus on influencing and organization.
- Relevant experience in Customer Management or other related Supply Chain Areas within multinational organizations.
- Fluent written and spoken English with strong communication skills.
- Ability to operate in multi-cultural environments.
- Experience in operational people management roles.
- Education: University/Advanced Degree.
This role requires strong skills in influencing, organization, and leadership, with a focus on operational people management and customer relationship management.