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Job Description
**Senior Monitoring Systems Engineer**
We are seeking a highly skilled Senior Monitoring Systems Engineer to join our team, responsible for designing and implementing monitoring services for scalable use-case scenarios.
**Key Responsibilities:**
• Administer and maintain Remote Monitoring & Management platforms
• Create and manage policies deployed at a global level for all monitored infrastructure
• Access based roles and modifications
• Identify gaps and common occurrences in the environment that require attention
• Problem ticket management by ITIL definition
• Designing monitoring services applicable for scalable use-case scenarios
• Automation of manual tasks using best industry toolsets: Powershell, Python, etc.
**Requirements:**
• 5+ Years working in configuration, monitoring and management of complex customer environments from an MSP perspective
• Remote Monitoring & Management (RMM) such as Kaseya VSA, Datto RMM
• Configuration, Management and Support of RMM applications and underlying windows infrastructure
• Firm understanding of:
+ Microsoft Operating System Administration and Server roles
+ VMWare Administration
+ Firewall and Switching principles
+ Management of Monitoring tools
+ WMI & SNMP protocols
+ Patch & 3rd party software management and policies
• Microsoft certifications MCSA, Cisco CCNA level Certification
• Driving License
• Previous experience in / with:
+ Managed Services environment
+ SQL database queries
**Desirable Skills:**
• Excellent troubleshooting and communications skills
• Ability to work as part of a team and on own initiative
• Dynamic and capable of delivering to a high standard despite constraints
• Trustworthy and capable of organizing and delivering on tasks with little direction
**Company Information:**
eir evo / eir evo talent is an equal opportunity employer who seeks to recruit and appoint the best available person for a job regardless of marital / civil partnership status, sex (including pregnancy), age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability.