Job Description
My client in the motor industry is looking to recruit a service receptionist/administrator for their office in Baldonnell, send your CV to for immediate consideration.
Candidate Requirements *At least 2 years experience in a similar role in the motor industry in a dealership, preferably in a HGV or CVRT environment *Excellent and demonstrable front line customer service and administrative skills and experience *Good attention to detail for recording all relevant details in documentation and systems.
Key Responsibilities You will be providing full end to end service when a customer confirms they wish to schedule a vehicle service booking or repair you by phone, email and walk-in including but not limited to: meeting and greeting all service customers promptly and professionally customer check-in and communications throughout the process determining workshop availability for service, maintenance and repair work ensuring vehicles are ready at the committed time, explaining clearly the work completed All other relevant administration in relation to the end to end process for servicing and maintenance of customer vehicles including systems input, invoicing and daily management of work-in-progress liaising with other teams in the business, management, sales, warranty, parts assisting with gathering customer service feedback, ensuring processes consistently meet ISO standards.
Reward package:
Fulltime permanent contract with a leading automotive group in Ireland Competitive Salary 22 days paid annual leave Manufacturer Training Contributory Pension Plan Access to Benekit App, wellbeing, discounts and learning app Access to EAP including wellbeing app #Cpl OS24 Skills:
Word Powerpoint Excel Benefits:
Pension