-
Job Description
Senior Salesforce Engineer sought to maintain and support Salesforce instances and integrated tech tools, focusing on AI-first customer service platforms.
Intercom, a pioneer in AI technology, aims to redefine customer interactions.
Key Responsibilities
- Extensive experience with Salesforce development
- Salesforce certifications
- Proficiency in Salesforce customization and data management
The role involves integrating Salesforce with other enterprise systems and providing technical leadership to the team.
About Intercom
Intercom is an AI-first customer service platform that enhances the customer experience, improves operational efficiency, and scales with your business.
AI Components
- AI Agent: Provides instant accurate responses to most questions, 24/7
- AI Copilot: Provides information in real time, connected to all data and systems
- AI Analyst (Coming soon): Proactively provides a holistic view across 100% of conversations
Founded in 2011 and backed by leading venture capitalists, Intercom believes there's a new way to do customer service.