Job Description
Senior Site Reliability Engineer, Apex Cloud Services
We're seeking a seasoned Site Reliability Engineer to lead the delivery of our Apex Cloud Service, ensuring high performance, reliability, and availability for our customers.
As a key member of our SRE team, you'll work closely with product engineering teams to refine and deliver requirements for service enhancements, collaborating with stakeholders to drive continuous improvement.
You'll be part of a dynamic environment with motivated, talented individuals who inspire greatness in their teammates, with opportunities to challenge yourself and reach your goals.
Key Responsibilities:
- Define, measure, and optimize SLIs, SLOs, and Error budgets for product offerings
- Develop software solutions to automate service delivery using technologies such as Bash, Terraform, and Ansible
- Create, manage, and utilize CI/CD pipelines to deploy to customer environments
- Participate in on-call support and work through all aspects of the Incident Management process
- Operate in an ever-evolving landscape of product offerings to deliver first-class service to our customers
- Work closely with customer-facing Support Teams to help evolve, train, and empower them to better support our customers directly
Dell Technologies is a global leader in technology, helping organizations and individuals build a brighter digital tomorrow. We're proud to be a diverse and inclusive team, with a passion for our mission to drive human progress.
We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and more.
We're committed to the principle of equal employment opportunity for all employees, providing a work environment free of discrimination and harassment.
Requirements:
- B.S. or M.S. in Engineering, Computer Science, technical degree, or equivalent work experience
- 5+ years of Software Engineering, Infrastructure Operations or equivalent experience
- Proficiency in one or more Scripting Language(s) and knowledge of Infrastructure as Code (IaC) in a production environment
- Incident Management experience coupled with effective communication skills
- Experience in deployment and operations of Storage and/or VMWare platform solutions