Job Description
Duties and Responsibilities The successful candidate will support NTAs Smarter Travel Manager in promoting public transport and active travel to workplaces, colleges and schools throughout Ireland as part of the Smarter Travel Programme, Smarter Travel Mark certification and Smarter Travel Students Awards Programme. The successful candidate will be required to fulfil the following principal responsibilities: Build and maintain relationships with the Smarter Travel Programme workplace and campus partners, by supporting the development and implementation of active and sustainable travel plans; Act as a primary contact for Smarter Travel Programmes partners; Assist and advise Smarter Travel Programme partners on the implementation of sustainable mobility plans; Administer, analyse and report on Smarter Travel programme surveys; Coordinate the delivery of the Smarter Travel Mark by reviewing organisations expressions of interest, assessing eligibility criteria and awarding successful organisations with the Mark certification; Build and maintain relationships with organisations who are interested in receiving and/or have received the Smarter Travel Mark by making recommendations for continuous improvement; Arrange and represent the NTA at the Smarter Travel Mark plaque presentations; Actively seek opportunities to grow and expand the Smarter Travel Programme, Smarter Travel Mark and Smarter Travel Student awards programme with suitable organisations nationally; Forecast, manage and analyse the Smarter Travel Programme and Smarter Travel Marks performance metrics, report on activities and investigate opportunities for improvement; Coordinate behavioural change initiatives including active travel interventions such as, Marchathon, Walktober, Bike Week and Cycle Challenges; Coordinate, deliver and promote the national Smarter Travel Student Awards Programme by working with lectures and students in third level institutions to incorporate active and sustainable travel initiatives into their curriculums; Maintain and develop the Smarter Travel Student awards judging panel to ensure diverse industry representation at the awards ceremony; Deliver lecture and student briefing throughout the academic year; To take direct responsibility for organising and coordinating seminars, events and campaigns; Coordinate the development of related marketing, communications and promotional materials while ensuring collateral is approved by the Smarter Travel Manager or another authorised person as appropriate; Maintain, update and write copy for the website and TFI Smarter Travel website; Promote the use of digital channels to publicise the Smarter Travel Programme, Smarter Travel Mark and Smarter Travel Students Awards Programme; Analyse Data, regularly present comprehensive results and report on KPIs and achievements; Directly answer customer queries through the NTA Customer Relationship Management system; Manage Budgets; and Other tasks as required. Travel to partner sites and events may occupy up to 20% of the successful candidates time. Note:The functions and responsibilities initially assigned to the positions is based on the current organisational requirements and may be changed from time to time. The persons appointed require the flexibility to fulfil other roles and responsibilities at a similar level within the Authority. Essential Criteria Please note: In order to satisfy the shortlisting panel that you meet these criteria you must explicitly reference how you meet same in your application. Failure to demonstrate these may prevent your application progressing to future shortlisting stages. Each candidate must meet the following requirements at the time of the competition closing: Hold a minimum of a NFQ Level 7 qualification in a relevant discipline, beingbusiness, behavioural change, transportation or equivalent; Have at least five years recent relevant experience in business or behavioural change roles, with 2 years experience managing projects or people; Have at least one of the required five years to include experience in public transport roles that relate to promoting public transport, active or sustainable transport modes; Have strong experience in managing and building stakeholder relationships; and Have strong experience in analysing, reporting and presenting data Desirable Criteria Please note: Should further shortlisting be required after essential criteria above, a selection of the following may be assessed. The ideal candidate will also: Have strong experience of writing copy for websites and/or other publications; Have experience managing multiple projects; and Have experience marketing sustainable and active travel initiatives Skills: Uses previous knowledge and experience Delegates work effectively Has a clear understanding of the roles' objectives