Job Description
About this opportunity Our team is leading the Global Network Management Customer Adaptation business and is set to define and foster services business and support Ericsson Market Area (MA) customer engagements & software deliveries above and beyond the standard Ericsson Product Software capabilities. The team drives service development, service industrialization and provides key competence in customer delivery engagements implemented together with our offshore teams on customer requests. We are opening a position for a Solution Architect to join and strengthen up the expertise on our customer-built software services around the Ericsson Network Management suite. The primary task of the role would be crafting and delivering customer adaptations with a focus on new solutions and critical customer engagements on products including Ericsson Network Management products; Ericsson Network Manager (ENM) and Ericsson Intelligent Controller (EIC). This would also include supporting the automation of our delivery processes and pipelines, CI/CD. And as such, you would be expected to support the definition and execution of agile processes for how we shall design, deliver, and maintain/support software as well as support in technical sales and effort estimations. It is important for our team members to make a direct impact to how customers perceive our solutions and have a direct insight to the business outcome of our activities! You will be part of evolving our offerings in an area where we see a strong momentum for software driven service delivery business in the coming years. We work with a strong emphasis on transparency, inclusion, trust and team success and therefore we are looking for individuals who like to contribute to the team within such dynamics, where tasks can change dynamically for the greater good of our business. Within the team, there will be great development possibilities in a diverse work environment within a multi skilled team that has a close connection to both the global market as well as the development organizations. As such, the role provides an entry point to the latest functionality and techniques Ericsson offers in Network Management. You will cooperate and communicate, in an international environment, both with colleagues internally as well as customers and suppliers to Ericsson. You will, in most engagements, work remotely in virtual teams but there could be occasional cases of travel worldwide for internal or customer activities. This is a hybrid position based at our Ireland Athlone Office. What you will do: Support pre-sales activities, including identifying customer opportunities and needs as well as support performing pre-studies and commercial offerings to customers. Craft solution designs and configurations in customer networks. Drive implementation process and develop and deliver customer adaptations (including CI/CD, Security, Automation). Support strategy and new service development activities. Lead remote and on-site customer deliveries. Identify and drive product/solution and serviceability improvements and requirements towards Ericsson product units and services teams. Drive platform serviceability requirements and SDK evolution (incl. support creation and readiness of service offering). Creation of HLD/LLD documentation and lead implementation teams in customer deliveries. Prepare commercial solution material and conduct customer presentations. The skills you bring: Software solutioning and design experience (work package definition, solution design, testing, etc.) in some or several of the used languages, tools and protocols such as: Java SE/EE and Python, including multithreaded/process and distributed systems Experience of Web Design (JavaScript, NodeJS) Cloud native architecture, containers, K8s, Docker, Micro Services SNMP/REST/NetConf/CORBA/Kafka GitLab/GitRunner Security scanning e.g., Sonarcube Software artifact repository e.g., JFrog CI/CD Knowledge and experience in automation, AI/ML, agile ways of working, software engineering principles and process transformation OSS-ii, O-RAN ONAP, ETSI, TMF standards as well as A1, O1/O2, R1 interfaces Telecommunication with focus on Network Management (Network Deployment & Healing, Optimization, and Automation) Personal drive and dedication with a strong customer and business focus enabling our success through our customers success. Validated leadership skills and experience from leading in multi-functional and distributed teams Ability to drive work in a structured & proactive manner, with good communicate skills verbally and in writing, focusing on explaining technical solution to different stakeholders on their level Collaborative, team-player with ability to work across domains, in teams, across geographies and cultures. Ability to build effective relationships and excellent social, communication and consultative skills Innovative and problem-solving demeanor with a desire to drive continuous improvements technically keeping an open mind to seeing the opportunity in change and always challenge us to improve What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like. We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop. Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. Primary country and city: ((Ireland)) || ((Athlone)) #J-18808-Ljbffr