Job Description
Due to continued expansion ofeir evowe are now seeking to recruit an experienced SeniorSystem Administratorthat endeavours to become an integral part of ourManaged Services Team, working in an evolving and exciting customer multi-technology IT environment. This role will be based in Dublin City Centre (Hybrid). Responsibilities Working in a growing Managed Services team with procedures based on ITIL Framework and governed by ISO 20000 Work with technical experts and business managers to support and when appropriate input into recommendations to optimise client solutions Investigation and Diagnosis - establish failing component, confirm impact, identify any events that may have been a contributing factor Resolution and Recovery, reducing impact were possible Senior infrastructure escalation point for other ICT support teams Coordinate with other ICT teams or 3rd parties when required. Provisioning of Servers and Storage in VMware or Azure Provide On Call Support in a rotating team Write efficient, easy to follow user guides and documentation and maintain a clear focus on building knowledge management Assess infrastructure changes, raise awareness for potential impacts and play a key role in change management governance Required Experience, Skills, and Knowledge 5 + years previous experience working as a System Administrator in an Enterprise or Managed Services environment. Virtualisation technologies such as VMware, Azure, Citrix, and Hyper-V Microsoft Windows Server Enterprise environments Dell and HPE SAN Storage administration An understanding of networking to be capable of identifying network issues Excellent communicator, comfortable managing the expectations of senior technical staff as well as senior management ITIL knowledge and experience The successful candidate Has a flair for technology and enjoys problem solving and rising to challenges Enjoys working with teams and liaising with multiple stakeholders Can provide technical leadership to colleagues Demonstrates great determination in resolving complex issues and closing out projects Is comfortable at handling major incidents and providing leadership and input into resolution Is customer focused and deadline oriented in an SLA driven environment Certifications in VMware, Microsoft, Citrix, HPE and Dell technologies preferrable Candidates must be eligible to work in Ireland or currently hold a Stamp 4/1G Visa to apply. Eir evo/eir evo talent and our clients are an equal opportunity employer who seeks to recruit and appoint the best available person for a job regardless of marital / civil partnership status, sex (including pregnancy), age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability. Eir evo/eir evo talent apply all relevant Data Protection laws when processing your Personal Data. If you choose to apply to this opportunity and share your CV or other personal information with Eir evo/eir evo talent, these details will be held by us in accordance with our privacy policy used by our recruitment team to contact you regarding this or other relevant opportunities at Eir evo/eir evo talent We are committed to creating an inclusive and supportive work environment. If you require any reasonable adjustments during the application or interview process, please let us know, and we will work with you to meet your needs #eirforall EVO6107 Skills: Troubleshooting Virtualisation Microsoft 365