Job Description
Hybrid Working Model (3 days in the office) €60,000/Year + 10% Bonus + Benefits Dublin 8 Location This is a role where the Senior Technical Operations Engineer aims to oversee the entire range of IT-dependent products and services. The team you will be part of is responsible for consistently delivering high-quality assurance, customer service, and IT build services, ensuring they are effective, efficient, customer-oriented, and safe. The ideal profile for this position should poses a good mix of broad range of hands-on technical skills, with strong operational support experience. Your Responsibilities: Detection, diagnosis and resolution of incidents/problems Develop & perform routine checks and preventative maintenance on all services Assess planned changes for operational or other impacts Successful achievement of service availability targets Follow the agreed processes to ensure assurance of service Carry out tasks/projects as required by IT management Your Experience & Education: Degree in Computer Science, Computer Engineering, Management Information Systems, or equivalent experience Minimum of 7 years’ experience in a team supporting complex business support systems High level of proficiency in the following areas: Scripting technologies (Python, Perl, etc) for task automation Open source databases such as MongoDB, MariaDB, PostgreSQL, etc Red Hat Enterprise Linux, CentOS, and/or Ubuntu Familiarity with Prometheus Grafana Kibana Docker Kubernetes Keycloak RabbitMQ Swagger Strong analytical and problem-solving skills Knowledge of operational best practices in a public-facing always-available environment Proven understanding of IT Services/Applications/Protocols Strong knowledge of service management guiding principles Please feel free to APPLY directly or contact me on (phone number removed)/(url removed) for a more detailed chat