Job Description
**Senior Technical Specialist - Security Support (Cyber)** **Job Summary:** Experienced technologist required to manage Privileged Access Management solutions, ensuring continued operation and optimisation, with a focus on continuous improvement and exceeding expectations. Location: Dublin, IE **Role Description:** As a key member of the Endpoint Security team, you will be responsible for: * Providing full lifecycle management of the Privileged Access Management Suite, ensuring continued operation in accordance with service levels and stated functionality. * Design, build, deploy, and maintain all components of the PAM solution. * Version upgrades and patching of a large/complex environment. * Managing and implementing the schedule of change. * Periodic DR and Failover testing. * Automating processes to improve service and productivity. * Supporting and developing team members' skills, mentoring, and coaching junior engineers on the PAM solution. * Producing quality documentation and training material. * Ensuring adherence with risk management programmes. * Participating in Critical Incident Response Team for major incidents. * Security Infrastructure Capacity Planning & Management for the PAM service. * Attending project meetings and maintaining strong relationships. **Key Requirements:** * Third-level qualification in Information Security or IT, or equivalent work or education-related experience. * Five years' experience in an IT Security industry role and ten plus years' experience in the IT industry. * Demonstrable experience with Privileged Access Management Solutions. * Good experience in Network and Endpoint Defence strategies. * Ability to deal with complex issues and ambiguous situations. * Advanced technical troubleshooting skills, particularly in the Windows environment. * Experience with failover clusters, disaster recovery, backup & restore, patching, and server hardening. * Leadership and mentoring skills. * Ability to identify key influencers and build strong relationships. * Knowledge of information security and risk control frameworks such as COBi T, ISO 27001, ISO 27002, GDPR, and OWASP. * Recognized certifications desired, such as Security+, CISSP, PAM Vendor certificates, and SAN's certificates. **Key Competencies:** * Problem Solving and Decision Making * Planning & Organising * Team Working & Cross Functional Collaboration * Innovation and Change * Drive for Results **About the Company:** Canada Life Group is a top-level European holding company for the Great-West Lifeco Group's European insurance, reinsurance, and asset management companies. European Technology sits within Canada Life Group and encompasses the technology community across all European entities. The company is proud to be an Equal Opportunities employer, celebrating diversity of thought and perspective.