Job Description
What you need to know We are currently seeking a Transfer Agency Analyst for our client in the financial services industry, based in Limerick. In this position, you will be responsible for managing multiple clients communications, both internal clients as well as responsibilities in investor facing areas. This position lies on the registrations team. Reporting to the Team Leader, you will work in a dynamic and supportive team environment and will work to various daily deadlines. This is a contract position up until the end of December with potential for opportunities arising towards the end of the contract. The role offers a hybrid working model of 3 days in the office and 2 days working from home. Your new job Key duties and responsibilities: Oversight of work carried out by the offshore team as well as checking quality and ensuring timeliness of work. Act as an escalation point for unresolved issues on the team. Client reporting on a daily basis. Analysing and managing the workflow queue. Ensure all external correspondence is in line with company and Transfer Agency team policies. Collaborate with your team to meet reporting deadlines, SLAs and KPIs. Build and maintain strong professional relationships with other Transfer Agency functional areas and internal departments. Collaborate on assigned projects with the team, internal departments, and group projects. Ensure the accuracy of checklists and procedures on a consistent basis. Ensure all deliverables are actioned within the predetermined deadlines. Adhere to internal company policies and regulations. What are we looking for? Experience working in transfer agency or financial services is desired. Understanding of anti-money laundering regulations. Prior experience working with clients or customers. Strong attention to detail is essential. Ability to work on own initiative and manage time effectively to meet deadlines. Good IT skills and ability to learn systems used within the business required. By applying, you are giving consent for Matrix Recruitment to contact you about this job. We collect your data for recruitment purposes only and will retain it for the duration required as outlined in our privacy policy. All CVs are kept confidential and will not be submitted to any clients without your knowledge and consent. Please note that due to the expected high volume of applications we can only reply to applicants suitable for the position. In the interest of protecting your data and informing you of your rights we will notify you should we retain your information by issuing an acknowledgement email and a request for consent where not already expressly given. Skills: transfer agency aml anti-money laundering