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Job Description
Seeking a Transfer Agency Analyst to manage client communications, oversee offshore team work, and ensure timely delivery of reports.
We are currently seeking a Transfer Agency Analyst for our client in the financial services industry, based in Limerick.
This is a contract position up until the end of December with potential for opportunities arising towards the end of the contract.
The role offers a hybrid working model of 3 days in the office and 2 days working from home.
Key Responsibilities:
- Oversight of work carried out by the offshore team as well as checking quality and ensuring timeliness of work.
- Act as an escalation point for unresolved issues on the team.
- Client reporting on a daily basis.
- Analysing and managing the workflow queue.
- Ensure all external correspondence is in line with company and Transfer Agency team policies.
- Collaborate with your team to meet reporting deadlines, SLAs and KPIs.
- Build and maintain strong professional relationships with other Transfer Agency functional areas and internal departments.
- Collaborate on assigned projects with the team, internal departments, and group projects.
- Ensure the accuracy of checklists and procedures on a consistent basis.
- Ensure all deliverables are actioned within the predetermined deadlines.
- Adhere to internal company policies and regulations.
Requirements:
- Experience working in transfer agency or financial services is desired.
- Understanding of anti-money laundering regulations.
- Prior experience working with clients or customers.
- Strong attention to detail is essential.
- Ability to work on own initiative and manage time effectively to meet deadlines.
- Good IT skills and ability to learn systems used within the business required.