Job Description
About Citco: The market leader. The premier provider. The best in the business. At Citco, we’ve been the front-runner in our field since our incorporation in 1948 led to the evolution of the asset servicing sector itself. This pioneering spirit continues to guide us today as we innovate and expand, push beyond the boundaries of our industry, and shape its future. From working exclusively with hedge funds to serving all alternatives, corporations and private clients, our organization has grown immensely across asset classes and geographies. For us, this progress is a pattern that we’ll only maintain as we move forward, always prioritizing our performance. So for those who want to play at the top of their game and be at the vanguard of their space, we say: Welcome to Citco. About the Team & Business Line: Fund Administration is Citco’s core business, and our alternative asset and accounting service is one of the industry’s most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience. Your Role: Your role will strive to ensure that our people have access to the learning tools and resources required to perform their duties. This will include internal eLearning content, process documents, learning guides, and internal workshops. You are expected to build and support the PE functions SME (Subject Matter Expert) network, which will create and facilitate learning content to widen the reach of learning support for the function globally. In collaboration with HR, in particular the L and D dept., you will promote a learning culture throughout the Private Equity – Fund Accounting function and apply a best practice and continuous improvement approach to learning and development as well as focus on key priorities and achievement of service level targets. Additionally, you will partner with L and D to support the development of our top talent to ensure succession planning throughout the function, actively promoting self-development through the use of tools such as LinkedIn Learning and Gartner. This is an analytical and multi-faceted role that requires the team member to analyze and maintain a range of complex bank loan security types and lifecycle events in support of loan agency administrative functions and documentation preparation. You will be responsible for the oversight and build out of a team of 5-10 full-time employees in executing the daily tasks associated with the full lifecycle of Loan Agency including but not limited to: Directing the process for review and execution of agreements in which Citco will perform and provide Administrative Agent functions in accordance with LSTA/LMA practices and guidelines. Working with the PE Leadership team to further define, scope and articulate the details behind the strategy to enable successful implementation of key changes. Developing a business case for each project and presenting to senior leadership for approval. Monitoring the progress of each project to achieve deliverables. Developing a detailed plan for all new or upgrades to existing systems and processes. Developing process maps to understand all proposed scenarios. Promoting new thinking, creative solutions and ways of working to address issues and mitigate risks. Coordinating with IT in design and development of new systems. Liaising with L and D to develop training plans for system and process changes. Determining how to allocate resources to meet project goals and deadlines. Identifying and calling out emerging risks and potential roadblocks to successful implementation early. When needed, working with external vendors on design of new PE products and services. Analyzing data to measure and report adoption of new processes/systems. Establishing communication plans to notify PE staff and clients (when needed) on proposed changes. Consulting with PE strategic leaders and L and D to identify high priority learning needs/gaps. Partnering with L and D to execute learning needs analysis, design and development in line with agreed best-practice standards and processes. Engaging with L and D on the development of a Private Equity ‘core’ learning program that successfully supports the global onboarding and induction of Private Equity team members. Collaborating with L and D to build a SME network to increase learning opportunities and provide greater learning structure for bespoke/client requirements. Partnering with L and D to curate PE LinkedIn learning paths specific for functional learning support. Planning to support transfer of learning and sustained performance – manager and learner engagement. Promoting a culture of coaching, empowering leaders to develop their team’s performance on how to build high performing teams. Driving Learner Engagement and developing a communication plan that will enhance utilization rates. About You: Business Process Analysis. Knowledge of Digital Transformation. Data Analytical mindset. Project Management – Intermediate level. Change Management experience. Demonstrable leadership coaching, professional development and stakeholder management. An effective leadership coach, you will work with the team to use its relationships, shared experiences, and interpersonal awareness in a way that supports the team’s goals. Understanding the complex organizational dynamics in which a LOB operates. Creating impactful communications to support the leadership development initiatives. Strong interpersonal skills, communication skills and influencing skills. Working in a global team, you should be a self-starter and comfortable working independently but also able to collaborate on projects with team members in other locations. Our Benefits: Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location. We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect. Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection. #J-18808-Ljbffr