Service Desk Administrator - Sigmar Recruitment
  • Cork, Other, Ireland
  • via ClickaJobs (1)
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Job Description

About Your New Employer Irish based HVAC, BMS & Energy Efficiency Solutions and service provider who employer over 120 staff. Based in Cork City About Your New Role Review maintenance contracts, costs, and allowances to spot any issues. Create and manage detailed maintenance schedules. Work with the Service Desk Manager, Service Managers, and customers to plan and prioritize tasks. Order supplies on time as per contract requirements. Identify ways to improve maintenance processes and scheduling. Update jobs in the CRM system. Answer Service Desk support calls. Generate and issue purchase orders. Respond to customer queries and provide status updates. Review reports to flag any follow-up needs. Prepare jobs for invoicing. What Skills You Need 2-3 Years experience in a similar role Some experience in scheduling (delivery and status of reactive and planned tasks using procedures and methods). Attention to Detail Excellent MS office Suite skills Highly motivated Strong analytical capabilities What's On Offer? Performance based Bonus Pension (after probation) Healthcare Scheme (after probation) EAP What's Next? For a confidential discussion on this or any other current job opportunity please contact Loren Pey on / Skills: "Scheduling" "MS Office Suite" "Administration" Benefits: Paid Holidays Parking Pension Bonus Permanent Health Insurance

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