Service Desk Coordinator - JR Support Services LTD
  • Dublin, Leinster, Ireland
  • via BeBee.com
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Job Description

pWeoperateafullpropertymaintenanceservicecoveringmultipleservicesacrossalltrades,includingreactive,planned,andpreventativeworksforvariousclients./ppWearelookingforanorganizedandcustomer-focusedServiceCoordinatortojoinourdynamicteam.Ifyouthriveinafast-pacedenvironment,excelatmultitasking,andarepassionateaboutdeliveringexcellentcustomerservice,thisroleisforyou./pulliActastheprimarypointofcontactforclients,managingservicerequestsandinquiries./liliScheduleandcoordinateserviceappointmentsforfieldtechnicians./liliTrackandmonitorservicejobs,ensuringtimelycompletionandcustomersatisfaction./liliCommunicatewithcustomersaboutservicestatus,delays,oradditionalneeds./liliMaintainaccuraterecordsofservicecalls,workorders,andcustomercommunications./liliCollaboratewiththeserviceteamtooptimizeschedulesanddispatchresourceseffectively./liliHandlebillingandinvoicingforcompletedservices./liliAssistinresolvingcustomerissuesandcomplaintsinatimelyandprofessionalmanner./li/ulpRequirements:/pulliProvenexperienceinaservicecoordinationoradministrativerole./liliStrongorganizationalandtimemanagementskills./liliExcellentcommunicationskills,bothverbalandwritten./liliAbilitytomultitaskandworkefficientlyinafast-pacedenvironment./liliProficiencyinschedulingsoftwareandMicrosoftOfficeSuite./liliCustomer-service-orientedwithapositiveattitude./liliAbilitytoworkindependentlyaswellasinateamenvironment./liliExperienceintheserviceindustryortechnicalfield(preferred)./li/ulpSalary:Negotiablebasedonexperience.JobType:Full-timeSchedule:MondaytoFridayWorkLocation:Inperson/p

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