Job Description
Job Title: Service Engineer Reporting to: Service Manager Activities of the Company Maitech is a supplier of process products and services to the dairy, food, beverage, brewery and pharmaceutical industries throughout Ireland. Maitech primarily work in the following areas: Equipment and components new and refurbished Spare parts Equipment maintenance services scheduled and breakdown Equipment testing and validation Projects & commissioning Plate heat exchanger integrity testing and refurbishment The company product base includes: Valves Pumps Homogenisers Heat Exchangers Principle Duties To carry out service, maintenance and commissioning work on customers sites throughout Ireland and in the Maitech Workshop in Waterford To ensure that all work is carried out safely and to a high standard To ensure that agreed procedures are followed at all times To play an active part in the development, promotion and growth of Maitech Key Tasks To carry out service, commissioning and repair work within your skills and abilities. Equipment will include heat exchangers, homogenisers , valves, pumps and other process equipment To develop good working relationships with your customers and colleagues and to promote the activities of Maitech To attend regular service meetings To maintain good communication with other service staff and colleagues To ensure all paperwork is fully completed, kept up to date and submitted promptly as required. Eg, Service Reports, Timesheets, Expenses To help ensure that stock/parts are correctly booked to and from stores Key Result Areas Quality of workmanship Customer satisfaction Health & safety record Efficiency and timeliness of work carried out Timekeeping Working as part of the team Key Attributes Meticulous/an eye for detail Able to work on own initiative Flexible and adaptable attitude Conscientious and the desire to do a good job Diplomatic Personable, friendly and able to build both internal and external relationships. Formal Qualifications Driving Licence essential to the position Relevant mechanical experience In addition, the Service Engineer must be prepared to undertake any reasonable requests made to meet the business needs of the company. The nature of the position involves extensive working away on customers sites around Ireland. This necessitates weekend working, overtime and regular overnight stays in hotels.