Job Description
Senior Engineer role in Service Management - Service Engineering team at Central Park, responsible for designing, building, and managing solutions supporting IT Service Management processes.
About the Role: The Service Management Service Engineering team drives the digitisation of processes, automation of user activities, and simplification of tool usage for all Service Management users.
- Support delivery of key objectives for Resilience, Service Management, and IT Operations.
- Drive automation, System and Data integration across the team.
- Maintain and improve existing integrations, systems, and software.
- Ensure quality criteria are adhered to for all project deliverables.
- Train/mentor junior staff, review other colleague's technical deliverables, provide feedback to colleagues and team.
- Contribute and help evolve the engineering landscape through the adoption of new tools and technologies.
Requirements:
- Minimum 2-5 years' experience working in an IT role with experience leading small and large teams and across a wide range of technologies.
- Deep working understanding of data structures, data ETL, APIs, and automation from Data Triggers.
- Good working understanding of tools supporting data capture and manipulation (e.g. Java, Python, APIs, ETL).
- Ability to identify, diagnose, and resolve issues.
- Thought leader for the Service & Operations domain.
About AIB: AIB is committed to offering colleagues choice and flexibility in how we work and live, with a hybrid working model enabling people to balance their time between working from home and their designated office.
Benefits: Market leading Pension Scheme, Healthcare Scheme, Variable Pay, Employee Assistance Programme, Family leave options, Two volunteer days per year.