Job Description
Senior Engineer role in Central Park, responsible for designing, building, and managing solutions supporting IT Service Management processes and their underpinning technologies.
About the Role: The Service Management Service Engineering team drives the digitisation of processes, automation of user activities, and simplification of tool usage for all Service Management users.
Key Responsibilities:
- Support delivery of key objectives for Resilience, Service Management, and IT Operations.
- Drive automation, System and Data integration across the team.
- Maintain and improve existing integrations, systems, and software.
- Ensure quality criteria are adhered to for all project deliverables.
- Train/mentor junior staff, review other colleague's technical deliverables, provide feedback to colleagues and team with a focus on succession planning and knowledge management.
- Contribute and help evolve the engineering landscape through the adoption of new tools and technologies, gain consensus from peers for methodology changes and adoption.
Requirements:
- Minimum 2-5 years' experience working in an IT role with experience leading small and large teams and across a wide range of technologies.
- Deep working understanding of data structures, data ETL, APIs, and automation from Data Triggers.
- Good working understanding of tools supporting data capture and manipulation (e.g. Java, Python, API, ETL, BMC Remedy developer, BMC DWPA).
- Ability to identify, diagnose, and resolve issues.
- Thought leader for the Service & Operations domain and can lead this domain to meet current and future Engineering use cases.
About AIB: AIB is committed to offering its colleagues choice and flexibility in how they work and live. The company operates a hybrid working model, enabling its people to balance their time between working from home and their designated office, subject to their role, the needs of its customers, and business requirements.
Benefits:
- Market leading Pension Scheme
- Healthcare Scheme
- Variable Pay
- Employee Assistance Programme
- Family leave options
- Two volunteer days per year