Job Description
Service Technician – Long-Term Onsite Support (Pharmaceutical Equipment) Fulltime, Permanent Location: Dublin | Travel: Occasional (10%, mostly within the local area, with occasional trips to Germany) Are you ready to take your engineering expertise to the next level? Capilaux is working exclusively with a global pharmaceutical equipment manufacturing company who are looking for a dynamic Service Technician to provide long term, on site support on cutting-edge pharmaceutical filling equipment and isolators. We’re looking for a tech-savvy, hands-on professional with a passion for solving problems, improving processes, and making an impact on a global scale. What You’ll Do As the key on-site engineer, you’ll be ensuring that production lines run smoothly, efficiently, and without a hitch. You’ll troubleshoot issues, prevent breakdowns, and work closely with specialists in Germany to deliver technical solutions that increase performance and yield. Whether you’re implementing upgrades, performing maintenance, or training operators, you’ll be at the heart of ensuring their high-tech equipment is at its best. Your Main Responsibilities: * Be the expert: Provide long-term onsite support for filling equipment and isolators, mastering both the equipment and the pharma production processes. * Problem-solver: Analyze production challenges and provide rapid, cost-effective solutions to maximize output. * Technical mastermind: Troubleshoot, collaborate with our engineering team in Germany, and deliver top-notch solutions to prevent breakdowns and critical incidents. * Maintenance pro: Conduct regular inspections, calibrations, and upgrades to ensure machines stay in optimal, validated condition. * Training leader: Pass on your knowledge by training customer staff to operate, maintain, and troubleshoot equipment. What You Bring We need someone who thrives in a hands-on environment, with the skills and determination to solve complex problems and improve processes. Here’s what we’re looking for: * Technical expertise: A diploma in mechanical or electrical engineering, or equivalent experience in machinery assembly and commissioning. * Experience: 2+ years working with specialized machinery, ideally in the pharmaceutical, automation, or related industries. * Problem-solving mindset: Strong ability to diagnose technical issues, read technical drawings, and implement practical solutions. * Customer-first approach: A focus on delivering exceptional service and exceeding customer expectations. * Communication skills: Fluent in English, with the ability to produce detailed service reports and work collaboratively with teams across the UK and Germany. * Attention to detail: Meticulous documentation skills to ensure compliance with pharma regulations. Why This Role is Exciting * Global impact: Work on high-tech pharmaceutical equipment, helping to keep critical processes running smoothly. * Personal growth: Receive ongoing training and support to help you become a true specialist. * Challenge yourself: Every day is different. You’ll face new technical challenges and have the autonomy to find innovative solutions that make a real difference. * Customer immersion: Build strong relationships with customers and becoming a trusted technical advisor. Perks of the Job * Hands-on, varied role with a long-term focus on one customer site (up to 2 years at a time!) * Opportunities to work with cutting-edge pharmaceutical technology * Ongoing training and support from our expert teams in Germany and the UK Ready to take the next step? If you’re passionate about engineering, problem-solving, and working on impactful projects, we want to hear from you! Apply today and start your next adventure. Succesful candidates will be contacted within 72 hours. Whilst the salary is not displayed, we are able to discuss with any candidates successful in the inital screening phase