Job Description
Results CX Ireland seeks an IT Site Administrator to support its IT infrastructure and remote workforce.
Key responsibilities include setting up and configuring computer hardware, maintaining and monitoring computer networks, and providing support to remote staff.
Preferred skills include strong client-facing and communication skills, self-motivation, and a working knowledge of Windows operating systems and applications.
Results CX is a premier customer experience partner to Fortune 100 and 500 companies, with a 30+-year track record of reimagining the customer experience.
As an IT Site Administrator, you will have the opportunity to develop into a more senior technical support role and work with a high-performing team.
Results CX is an equal opportunity and affirmative action employer, committed to diversity and inclusion.
- Set up and configure computer hardware, operating systems, and applications.
- Maintain and monitor computer networks and systems.
- Provide support to remote staff and respond to customer queries.
- Manage IT equipment logistics and inventory.
- Relevant qualification in IT-related subject or 1-2 years' experience in IT support.
- Ability to work well within a team.
- Strong client-facing and communication skills.
- Self-motivated and eager to learn new technologies and methodologies.
- Working knowledge of Windows operating systems and applications (Windows 10/11 & Windows Server).
- Knowledge of M365 suite of products including Intune.