Job Description
Seeking a Site Operations Manager for a multi-award winning forecourt services facility in Kildare, with a proven track record in retail management and a strong focus on customer service.
As Site Operations Manager, you will be responsible for the overall operation of the site, leading a team of 45 members to deliver excellence in customer service and consistently high quality fresh food and facilities. The ideal candidate will have substantial store management experience in a busy retail and food environment, with a highly driven, people, and goal-oriented mindset.
The role requires a strong leadership and organisational skills, with the ability to manage and perform in pressurised situations. You will be responsible for creating and maintaining a positive, respectful and stable work environment, with a strong rapport with site staff, suppliers and customers.
Key Responsibilities:
- Overall responsibility for the operation of the site
- Lead a team of 45 members to deliver excellence in customer service
- Manage and perform in pressurised situations
- Create and maintain a positive, respectful and stable work environment
- Develop and implement strategies to improve site performance and customer satisfaction
- Ensure compliance with relevant Health & Safety and HACCP regulations
Requirements:
- Minimum of five years senior management experience
- Excellent people management and communications skills
- Experienced in the areas of talent acquisition, retention & staff development
- Customer service focused
- Proven ability to manage and perform in pressurised situations
- Strong sales, marketing and PR focused front facing ambassador
- Commercial and financial acumen
- Innovative and forward looking in the context of site development
- Strong leadership & organisational skills
- Structured and goal oriented work approach
- Attention to detail: Sets and expects highest standards in all aspects of the site presentation and operation
- Familiar with relevant Health & Safety and HACCP regulations
This is a full-time and permanent site-based position on a flexible five days over seven working arrangement. Salary and benefits negotiable.
Monread Fare is part of the Lidon Group, which operates across a variety of industries including motor dealerships, agricultural machinery, and forecourt convenience and fresh food & beverage offerings. Our facilities include Chopped, Zambrero, Papa John's & Chicken Guys, Insomnia, Off Beat Donuts, Spar convenience store and Texaco.