Job Description
The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do. Job Description Summary: The Solutions Engineer role is a key position within our Integrations team, based in Madrid. This individual will work closely with merchants, partners, and technology providers, as well as our Commercial Sales and Business Development teams, to provide technical consultancy. You will be responsible for enabling PayPal’s diverse product offerings within client environments, while also acting as the "voice of the customer" to provide feedback to internal teams to drive innovation and growth. Your Way to Impact: As a Solutions Engineer, you will play a pivotal role in PayPal's growth and innovation efforts. By collaborating with external clients and internal teams, you will help design and implement integration solutions that address customer pain points and technical needs. Your work will influence how our products are integrated and adopted, directly contributing to customer satisfaction and business success. Your Day to Day: Consult with clients to understand their business priorities, operational challenges, and technical infrastructure. Design best-in-class solutions and develop test cases and launch plans for client integration opportunities. Collaborate with integration engineering teams to oversee the successful enablement of new client integrations. Work with internal teams (compliance, risk, security, customer support, business operations) to ensure seamless product launches. Identify product or functionality gaps and work with internal product and technology teams to enhance our offerings. Mentor junior team members, sharing your expertise and supporting their growth within the company. What You Need to Bring: Prior experience as a Solutions Engineer, Technical Pre-sales Engineer, or Solutions Architect. Strong ability to communicate and build relationships at the C-level, with the capacity to explain technical concepts to non-technical audiences. Fluency in Spanish & English. Creative problem-solving skills and the ability to understand and address client pain points. Experience using consultative methodologies to influence solution design and solve integration challenges. Proven ability to manage multiple projects with parallel timelines, and work in a global and remote environment. Expertise in Web and Mobile development technologies (iOS, Android): JavaScript, Node.JS, PHP, Java, REST, SOAP, NVP, Webhooks. Preferred qualifications: Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience. Knowledge of online payment processing across web, mobile, and in-store. Experience working with enterprise organizations, particularly in e-commerce, shopping carts, and payment gateways. Familiarity with system discovery, requirements gathering, and systems architecture. Our Benefits: At PayPal, we’re committed to building an equitable and inclusive global economy. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you. We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit PayPal Benefits. Commitment to Diversity and Inclusion: PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. #J-18808-Ljbffr