Provide 1st level support to users via webchat, phone and online incidents, managing incidents, recording and alerting, initial support and classification, investigation and diagnosis, resolution and recovery, or assignment to 2nd level teams.
Canada Life Group is a top-level European holding company for the Great-West Lifeco Group's European insurance, reinsurance, and asset management companies.
European Technology sits within Canada Life Group and encompasses the technology community across all European entities.