Job Description
Commercial Account Executive role requires developing sales strategy, partnering with marketing, and leading account management to ensure customer satisfaction and revenue growth.
At Service Now, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities.
We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true.
We serve approximately 85% of the Fortune 500, and we're proud to be one of the World's Most Admired Companies. We welcome all candidates, including individuals from non-traditional backgrounds, that might not come from a typical path connected to this role.
The Commercial Account Executive will produce new business sales revenue from software licenses within customers based in Ireland. This will be achieved through territory planning, including researching prospect customers, using business development strategies and completing field-based sales activities within an assigned territory.
- Develop and run a sales strategy in the allocated territory with a target prospect list, and a regional sales plan
- Partner with the marketing team to initiate marketing plans to increase growth
- Qualify prospects and develop new sales opportunities and ongoing revenue streams
- Arrange and conduct initial product demonstrations and presentations
- Lead ongoing account management to ensure customer satisfaction and improve additional revenue streams
- Be a trusted advisor to your customers by understanding their business and advising on how Service Now can help their IT roadmap
To be successful in this role you have:
- 5+ years of experience in a Commercial Account Executive (or equivalent) role within the IT industry
- Experience achieving sales targets
- Ability to work in a matrixed support organization using multiple virtual specialists
- Executive-level relationship management experience
- Ability to provide transparency to sales process with excellent CRM hygiene
Travel: 20-40%, and in some cases up to 50%
Service Now is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.