Job Description
As an Amazon Web Services (AWS) Sr. Customer Solutions Manager, you will guide large and complex UK&I customers through their cloud adoption journey, ensuring cross-functional AWS team collaboration to deliver customer outcomes. You will serve as a trusted partner, leveraging transformation expertise to guide customers through operational, educational, and governance aspects of a successful AWS cloud journey. You will also drive customer education, governance, and workload migration planning, and proactively solve customer challenges with new ideas, tools, and GenAI guidance. Additionally, you will evangelize AWS services and deliver great customer experiences, contributing to the day-to-day management of successful AWS adoption. A strong delivery and change management background, with excellent problem-solving abilities and exemplary communication skills, is required. You will have deep experience in one or more industry sectors, and be a peer leader with the ability to gain stakeholder buy-in and negotiate and lead virtual teams.