Job Description
Security Analyst role seeks individuals with strong passion for security and knowledge of intrusion detection and response to identify and remediate threats to the company.
Service Now is a global market leader in AI-enhanced technology, bringing innovative solutions to over 8,100 customers, including 85% of the Fortune 500.
As a Security Analyst in our SOC, you will collaborate with a global 24/7 team to investigate and respond to security alerts from across our SaaS and corporate environments.
Key responsibilities include:
- Collaborate with a global 24/7 team to investigate and respond to security alerts from across our SaaS and corporate environments.
- Identify opportunities and build new security detections.
- Identify and reduce alert false positives.
- Identify and create automated responses to alerts.
- Review security tooling and network configurations to identify opportunities for improvement.
- Work cross-functionally to secure our customer cloud environments.
- Assist in forensics investigations.
- Contribute to projects aimed at enhancing organizational capabilities and driving continuous improvement.
Qualifications:
- 5 years of incident response domain experience, or 3 years and a relevant master's degree.
- Experience building security detections, automations, and tuning alerts.
- Deep understanding of Security Operations and Incident Response procedures.
- Ability to investigate and respond to security incidents.
- Security Operations or DFIR skill is a must.
- Development and scripting experience is a plus.
- Experience using Splunk and EDR tools.
- Strong written and verbal communication skills.
Service Now is an equal opportunity employer and values inclusivity, welcoming candidates from diverse backgrounds.
We approach our distributed world of work with flexibility and trust, and strive to create an accessible and inclusive experience for all candidates.