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Job Description
Job Summary: The CMS HCP Contract to Pay team supports Lilly Meeting Owners with meeting planning & oversight, HCPs Contracts and payments execution and the reporting of transfer of value (TOV) to enable compliance with the EFPIA Disclosure Code.
Eli Lilly Cork is a global healthcare leader headquartered in Indianapolis, Indiana, with a talented diverse team of over 1,800 employees across 38 nationalities who deliver innovative solutions that add value across a variety of Business Service functions.
Job Description:
- Be seen as a "go-to" information resource for Contracting to Pay queries both from external HCPs and internal business partners
- Provide excellent customer experience through the end-to-end coordination & execution of the Contract to Pay process in a compliant manner
- Ensure efficient and effective issue resolution across the Contract to Pay process including the pre-contract data management aspects
- Ensure adherence to Anti-Corruption requirements when interacting with and engaging HCPs
- Ensure compliance with data capture requirements to support Lilly's TOV Disclosure requirements, which may include supporting data correction and reporting queries from Global Transparency team pre or post publication
- Monitor daily operational dashboard to ensure compliance with pre-defined SLAs
- Support global/regional CMS projects with focus on the Contract to Pay process & pre-contracting data management
- Support the overall CMS team by demonstrating flexibility in providing cover for team members and training of new team members
Requirements:
- Prior experience in CMS HCP C2 P is required
- 2-3 years' customer-facing experience with excellent communications & compliance skills
- Legal/Contracting/Travel & Meetings support experience an advantage
- Associates Degree (or equivalent work experience)
- Fluency in Spanish and English language essential
- Additional Language an advantage