Job Description
Summary: Experienced infrastructure engineer sought to design and implement Kubernetes solutions, with a strong technical background and ability to drive change.
At Service Now, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities.
By joining our team, you are part of an ambitious group of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible.
We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.
We serve approximately 85% of the Fortune 500, and we're proud to be one of the World's Most Admired Companies. We welcome all candidates, including individuals from non-traditional backgrounds, that might not come from a typical path connected to this role.
Job Description
- Design and implement Kubernetes solutions utilising the organisation's current and future capabilities.
- Act as a representative for service owners to Sys Eng's internal Product Owners, influencing priorities and shaping feature roadmaps for existing capabilities.
- Develop new systems and capabilities from the ground up, ensuring the code is clean, rigorously tested, well-reviewed, and scalable.
- Mature and transition developed solutions to Operations for ongoing maintenance.
- Provide consultation to service owners on their engineering needs within Systems Engineering.
- Work with a broad spectrum of technologies, including containerization, compute and network management tools, Kubernetes, the Service Now platform, configuration management tools, and foundational systems like DNS/LDAP/DHCP, among others.
Qualifications
- Proven ability to drive change, with a passion for and experience in successfully introducing new services at scale.
- Strong technical background with broad experience in delivering solutions across multiple layers of the technology stack, from bare metal servers to application CLIs/UIs.
- A continuous learner who thrives on solving new problems, exploring new technologies, and sharing knowledge with others.
- Proficiency in software development, including experience in designing, authoring, testing, and debugging code in a popular systems language such as Python, Go, Ansible.
- A commitment to continuous improvement, both personally and in the work environment.
- A collaborative mindset, enjoying teamwork and working across different teams.
- Strong oral and written communication skills.
Service Now is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.