Job Description
We are seeking an experienced UX Designer to lead the design of useful, usable, and desirable products in a team environment.
AWS Incident Response is at the heart of the high availability of Amazon Web Services. We make customer impacting events shorter and less frequent by driving large scale event and incident response. Our automated tooling quickly identifies the cause of an issue and helps mitigate its impact, and much of our engineer time is spent on projects to improve the tooling and automation.
The ideal candidate will have experience in design, with a strong portfolio and knowledge of design tools such as Photoshop, Illustrator, InDesign, and prototyping in HTML, JavaScript, CSS, Ajax. They will also have experience acquiring user data, creating personas and journey maps, and defining and maintaining design patterns and UX standards.
Key Responsibilities:
- Lead the design of useful, usable, and desirable products in a team environment.
- Work with leadership in design planning and goal creation.
- Understand customers and their needs through market analysis, customer research, and feedback.
- Design the architecture, interface, and interaction flow of services and experiences.
- Develop personas, customer journey maps, conceptual diagrams, wireframes, and prototypes.
- Facilitate the design process, present and iterate design solutions.
- Craft, pitch, and validate long-term design strategies.
- Continually iterate and evolve the way we design for and learn from our customers.
- Mentor and develop designers within your own organization and beyond.
We care about your career growth and offer a flexible schedule to ensure a healthy balance between your personal and professional life. Our team values diverse experiences and is committed to creating an inclusive environment.
AWS values diverse experiences and is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success.