Job Description
Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work.
Fast forward to today — Service Now stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500.
Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
But this is just the beginning of our journey.
Join us as we pursue our purpose to make the world work better for everyone.
Job Description Details about Impact: Service Now Impact is a personalized value acceleration solution that lets customers realize the value of their Service Now investments.
It provides AI-driven recommendations and Service Now expertise to validate the readiness of your organization to adopt Service Now AI innovations quickly, map investments to business objectives, and track the value gained.
Team: Our engineering team leverages the Service Now platform to deliver world class applications to our customers with the primary focus on experience and content.
The Service Now Next Experience framework provides us with modern UI tools (Graph QL, Redux) to create a seamless web interface for our customers.
In addition, we are utilizing Gen AI capabilities from the Now Platform to generate meaningful content for our customers to act upon.
We are looking for engineers who are passionate about solving complex problems in the enterprise with an interest on utilizing the best-in-class Generative AI tools.
What you get to do in this role: Exposure to teams in new areas within and outside the development organization, to ways in which Service Now runs its business, and to a fast-growing product area.
Diverse technological opportunities, and exposure to problems that require creative solutions.
Including but not limited to AI and Gen AI, interfacing with 3rd party tools used by Service Now, leveraging and enhancing existing SN solutions and bringing them to their full now-on-now potential, and more.
Build high-quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.).
Work with the product owners to understand detailed requirements and own your code from design, implementation, test automation and delivery of high-quality product to our users.
Design software that is simple to use to allow customers to extend and customize the functionality to meet their specific needs.
Contribute to the design and implementation of new products and features while also enhancing the existing product suite.
Be a mentor for colleagues and help promote knowledge-sharing.
Qualifications To be successful in this role you have:6+ years of experience with Java Script or a similar OO language - MUSTExperience with data structures, algorithms, object-oriented design with focus on design patterns, and performance/scale considerations.
Passion for Java Script and the Web as a platform, reusability, and componentization.
Experience with any of the modern UI frameworks like Angular, React or Vue.
Analytical and design skills.
Ability to work with cross-cultural teams.
Good to have but not mandatory: Experience with Java.
Experience with the Service Now platform a plus.
Not sure if you meet every qualification? We still encourage you to apply We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths.
Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidateAdditional Information Work Personas We approach our distributed world of work with flexibility and trust.
Work personas (flexible, remote, or required in office) are categories that are assigned to Service Now employees depending on the nature of their work.
Learn more here.
Equal Opportunity Employer Service Now is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law.
In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations We strive to create an accessible and inclusive experience for all candidates.
If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact talent.acquisition@servicenow.com for assistance.
Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.
S.
Export Administration Regulations (EAR), Service Now may be required to obtain export control approval from government authorities for certain individuals.
All employment is contingent upon Service Now obtaining any export license or other approval that may be required by relevant export control authorities.
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