Job Description
At Three we’re used to going beyond expectations to better connect our customersIf that sounds like you, join us, and Be Phenomenal. Our Retail teams play a critical part in our enhanced store experience. There’s an energy here that’s infectious; we defy convention and we’re always looking at ways to shake up the industry and to surprise and delight our customers. You can be yourself here, and you’ll get to build strong relationships with customers and colleagues alike.Join us as Retail Store ManagerYou will own overall performance and running of the store.Our managers motivate and consistently deliver targets and objectives.You will foster an environment of collaboration, inclusivity, and empowerment.Drive a culture of continuous improvement for self and team.Our managers don’t just manage stores; they seek out opportunities to work on projects and collaborate with different teams in our business.Champion the best customer experience in store.Our managers pioneer a connected life and lead their teams to helping our guests discover lifestyle solutions.Our managers champion change, leading and supporting their teams in an ever-changing world and workplace.Be responsible for KPIs for store and teams in areas such as sales, stock, audit, and security.Responsible for all RLP policies and processes for store audits.What else will the role involve?You will make customers feel phenomenal by:Taking ownership of customer issues, using your problem-solving skills to resolve them.Promoting customer self-service through the My3 app.Engaging with customers to tell a story about our product range.You will be responsible for driving sales:Motivating your team to exceed targets through coaching and supporting.Maintaining expert-level knowledge of all products.Engaging with our customers to match them to the appropriate products and services.Keeping a motivated and positive attitude when closing sales.You will go beyond the expected:Supporting your team and manager.Participating in projects that support our people and customer experience.Keeping up to date with industry trends and competitor activity.Continuously looking for improvements in processes or services.We appreciate each other by:Coaching and supporting our team.Ensuring store standards are met.Understanding Data Protection policies.Demonstrating responsibility for RLP policies and processes.Skills and experience we’re looking for:Strong experience working in retail and managing store teams.Proven success in achieving targets and goals.Excellent interpersonal and communication skills.Experience managing a team in a customer-facing/service position.Excellent knowledge of MS Office.Passionate about giving our Guests an outstanding experience in store.Managed inventory and controlled budgets.Comfortable leading in a fast-paced environment.Coaching and mentoring teams comes naturally to you.What we offer:Competitive salary and Commission/Reward structure.25 days leave each year.Smartphone with a generous employee plan.Benefits contribution paid monthly to use towards healthcare.Employer matching pension scheme of up to 5%.Life Assurance and Salary Protection Plan from day one.Access to learning and development tools.There’s a lot more to us than meets the eye.If you feel this role is for you, then please apply!Three Ireland is proud to be an equal opportunities employer. We embrace diversity and want our teams to reflect this!If you require interview reasonable adjustments, please let us know when scheduling your interview, or alternatively please email recruitment.support@three.ie. #J-18808-Ljbffr