Job Description
**Drive Sales and Deliver Exemplary Customer Service as a Store Manager** We're seeking a highly capable leader to manage our store, drive sales, and deliver a world-class customer experience. **About the Role** As a store manager, you'll be the face of our brand, responsible for the store's commercial success. You'll lead a team of assistant managers, supervisors, and sales assistants, inspiring them to achieve targets and provide exceptional customer service. **Key Responsibilities** • Support and motivate the in-store team to achieve targets by identifying and maximising opportunities to surpass KPIs • Develop and implement strategies to drive sales and profitability • Educate and influence the store team on our luxury products • Ensure back-of-house activities enable the store's successful commercial execution • Nurture and develop the team to unlock their full potential • Support succession planning and talent development **What We're Looking For** • A proven track record of driving sales and profitability in a retail environment • A passion for delivering exemplary customer service • Ability to understand and translate business strategy into store, regional, and division KPIs • Strong communication and coaching skills to establish and develop a high-performing team • Adaptability and flexibility to changing business needs • A positive, can-do attitude with a contagious enthusiasm for our products and core values • A well-presented appearance with a taste for desirable products and a passion for retail **If You're the Right Candidate** You'll have a contagious enthusiasm for our products and core values, a passion for retail, and a strong track record of driving sales and profitability. You'll be a highly capable leader, a passionate team player, and a true brand ambassador.