Job Description
A leading retailer, experts of hair and beauty products are seeking a Store Manager to join their Dublin 22 site on a permanent basis. Serving both the professional and retail customer the Store Manager will be responsible for managing, coaching and developing a team of Store Assistants. Salary - €40,000 basic max Bonus Benefits - Pension, staff discount, bike to work, staff discount 23 days annual leave Hours - 8am - 5pm Mon - Fri, 12pm - 4pm Sun The ideal candidate will have experience managing a team of 10+, be confident in performance management/ER, good stock management experience and have an interest in the industry. You must have a commercial mindset and have the sales ability to drive revenue. Duties & Responsibilities Coach & develop team members to high levels of service and selling skills Promote multi- channel sales propositions. Continually assess customer feedback and initiate action plans accordingly Ensure customer relationships reflect our values Managing and motivating store team to deliver targets Timely management and execution of marketing campaign Identify commercial trends, suggesting improvements to product range to drive business forward Ensuring broad knowledge of competitor activity and local market conditions Identifying opportunities in store to grow sales Identifying opportunities outside of store to grow sales and acquire customers Keeping up to date on the hair and beauty industry Proactively upskilling yourself our products and brands Developing your knowledge of our Sally Europe business Identifying strengths and development and putting into practice Supporting team to grow and achieve through training and teamwork Recruiting, developing and growing of store team Identifying individuals with potential for growth Lead by example our core values within the team and embed them into our way of working Implement adequate plans to ensure fully staffed store appropriate to work and customer demands Employee metrics - turnover, absence, ER cases, induction sign off, performance ratings Team feedback Audit results Respect et application des procédure Achievement of sales targets (KPI scorecards, Gross profit, UPT, ATV, SPH, customer acquisition) Stock accuracy Communication & achievement store business plan objectives Reed Specialist Recruitment is an Employment Agency and an Employment Business for permanent and temporary recruitment. In response to your application Reed will contact you by phone, email or SMS to discuss it and related opportunities. You can opt out at any time using the links provided. Skills: Store Manager KPIs performance management stock management