Store Manager - Castlebar At Three we're used to going beyond expectations to better connect our customers If that sounds like you, join us, and Be Phenomenal.
Our Retail teams play a critical part in our enhanced store experience.
Three is forward thinking, you can't stagnate in this job, and you'll be part of a charming bunch of people that will become lifelong friends.
There's an energy here that's infectious; we defy convention and we're always looking at ways to shake up the industry and to surprise and delight our customers.
Our managers don't just manage stores they seek out opportunities to work on projects and collaborating with different teams in our business.
Our managers pioneer a connected life and lead their teams to helping our guests discover lifestyle solutions that enhance their lives.
Our managers champion change, leading and supporting their teams in an ever-changing world and workplace Be responsible for KPIs for store and teams in areas such as sale, stock, audit, and security and deliver operational objectives making sure store is fit to trade.
Responsible for all RLP policies and processes for store audits What else will the role involve? You will make customers feel phenomenal by Taking ownership of customer issues, using your problem-solving skills to take care of them in a patient and professional manner until resolve Promote customer self-service with a 'show' rather than 'do' attitude, and through the My3 app.
Embody a better connect life in person and engage with customers to tell a story about our product range, not just a tech spec You will be responsible for driving sales Motivating your team to exceed targets, through coaching and supporting.
Maintaining an expert-level knowledge of all products in the range attend trainings and keep current with product research and FAQs Engage with our customers to match them to the appropriate products and services in an approachable, personable manner Keep a motivated and positive attitude when closing sales, while also promoting our smaller products and services through cross-selling and upselling You will go beyond the expected Support your team and manager Taking part in projects that support our people and customer experience/journey Keep up to date with industry trends and competitor activity to ensure you can demonstrate to customers why they should choose Three Continuously looking for improvements in processes or services, and have the confidence to put forward these recommendations We appreciate each other by Coaching and supporting our team in a way that engages the individual Ensure store standards are met by replenishing stock, reorganising displays in line with planograms, and maintaining the cleanliness and positive reputation of the store Have an appreciation and understanding for Data Protection policies and ensure all administration is carefully completed and filed in the correct manner Demonstrate responsibility for RLP (retail loss prevention) policies and processes to show support for your store manager during store audits Skills and experience we're looking for Strong experience working in retail and managing store teams.
Benefits contribution paid monthly to use towards healthcare etc Employer matching pension scheme of up to 5% Life Assurance and Salary Protection Plan from day one Access to learning and development tools such as Linked In Learning There's a lot more to us than meets the eye.
If you do not 'tick every box' there are likely other valuable attributes and skills you have that would make you a great fit for the team.
If you feel this role is for you, then please apply We are committed to equal employment and growing a diverse workforce.