-
Job Description
As a Store to Home Picker at B&Q, you will be responsible for delivering exceptional customer service, ensuring efficient and safe operations, and working collaboratively with colleagues to meet customer needs.
We are a leading home improvement retailer, committed to helping our customers create a home they love. Our Store to Home Pickers play a vital role in this process, working closely with customers to understand their needs and providing expert advice and support.
Key Responsibilities:
- Deliver exceptional customer service, face-to-face and over the phone
- Work efficiently and safely to meet customer needs
- Build relationships with customers and colleagues to drive sales and customer satisfaction
- Use technology and new ways of working to expand skills and improve performance
Requirements:
- Confident and friendly communicator with excellent customer service skills
- Organised and analytical thinker with ability to prioritise tasks and manage time effectively
- Comfortable with heavy lifting and able to work in a fast-paced environment
- Flexible and able to work a variety of shifts, including weekends and evenings
What We Offer:
- Competitive salary and benefits package, including pension scheme and holiday entitlement
- Opportunities for career development and progression
- Collaborative and supportive team environment
- Recognition and rewards for outstanding performance