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Job Description
Job Title: Quality Group Leader
West is a dedicated team that improves patient lives through innovative solutions in the healthcare industry.
Our story began with Herman O. West, who solved the problem of supplying penicillin in mass quantities to the US Government during World War 2.
We empower our team members and their families through benefit programs, and we believe in giving back to the communities where we live and work.
We are committed to creating a healthier environment and planet through our sustainability efforts.
**Job Summary:**
- Ensures the quality of the product meets established guidelines and expectations.
- Monitors, records, and tracks production, and works closely with technicians/operators/engineers/value stream leads.
- Ensures the production floor operation is consistent with the company's vision.
- Ensures the area and team are always audit ready.
**Essential Duties and Responsibilities:**
- Responsibility for shifts measures of performance (KPI's) - strives to achieve high utilization, high yield, and low cost of quality.
- Plans and directs group decision process for control and development.
- Progresses any quality actions for non-conformances in a timely manner.
- Leads and supports the production teams to achieve manufacturing goals.
- Plans and coordinates training, development, and performance reviews of technicians/operators.
- Responsibility for Safety and Security of personnel in the production area.
- Conducts Line Safety Walkabout each shift.
- Responsibility for Safety and Security of machines, equipment, and facilities of the production area.
- Uses and understands statistical process control; monitors the quality of the product through SPC.
- Uses and understands basic computer tools/programs for analyzing results and/or compiling reports.
- Responsible for making quality or processing/automation/tooling related decisions on the production floor and coordination of same with the relevant engineers.
- Leads and manages a high-performing team.
- Identification and development of talent to include performance management and succession planning.
- Coaching/development of employees using development and retention plans as appropriate.
- Monitors/analyzes/communicates measures of performance to the group/plant.
- Coordinates communications with other production areas.
- Plans/communicates production schedule, quality requirements, etc.
- Expedites materials, equipment, and resources as required in conjunction with the planner and VSL.
- Coordinates the implementation of product/process/automation changes with the relevant engineer.
- 6-S standards in production areas are to the required standards.
- Delegates tasks to technicians/operators, having ensured that adequate training is provided.
- Develops and maintains production methods/procedures and all supporting documentation to meet the requirements of ISO9001/ISO 13485/ISO 14001.
- Acts in accordance with the company's Guiding Principles and adherence to the corporate Code of Conduct.
- Compliance to all site Environmental, Health, and Safety requirements, training, and regulations.
- Compliance to all local site company policies, procedures, and corporate policies.
**Basic Qualifications:**
- Ideally should possess a Plastic or mechanical engineering qualification, or have relevant industrial experience.
- Must have 5+ years people management experience with the ability to develop people and identify talent.
**Preferred Knowledge, Skills, and Abilities:**
- Experience in the injection moulding industry desirable.
- Should have a working knowledge of robots/automation systems and moulding ancillary equipment.
- Must be self-motivated, focused, and able to work in a team environment.
- Must be able to work with all levels of employees.
- Must have high standards of Health and Safety and ensure compliance with the Health and Safety Site Systems.
- Must be able to work in conjunction with Quality to ensure Product Quality and compliance with the Quality systems at all times.
- Must possess good communication skills, both written and verbal.
- Must have good numerate ability and be able to manage a budget.
- Should be computer literate.
- Must be able to organize and prioritize tasks for self and others.
**Physical and Mental Requirements:**
- Must be able to exert up to 56lbs/25kg of force occasionally, or up to 20lbs/9kg of force frequently, and/or up to 10lbs/4kgs of force constantly to move objects and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
- Must be able to communicate with other members of the team and other departments, be a quick decision maker, and have capacity to interpret data efficiently and effectively.
- Must have a high level of personal resilience to accommodate changing business circumstances and needs.
- Ability to work under pressure.
- Must be confident with public speaking.
- Must be able to communicate, manage, and develop a large, diverse team of operators.