Job Description
Job Summary: Squarespace seeks a Developer Relations Engineer to support developers with API offerings, provide technical product suite expertise, and contribute to the team through coding, communication, and API documentation.Summary: We're looking for a skilled developer to join our Support Platform team, supporting external developers, stakeholders, and businesses, and helping maintain technical documentation on our Developer Portal.About the Role: As a Developer Relations Engineer, you will:
- Advise business partners on integration best practices with Squarespace Platform(s)
- Help troubleshoot advanced issues on the Squarespace Developer Platform
- Resolve technical issues by filing, managing, and evaluating bugs and improvements with Product and Engineering teams
- Support business-to-business (B2B) inquiries and escalations through technical consultations, email, and persistent chats
- Advocate on behalf of the developer community by collecting and distilling developer feedback to validate and influence product and engineering decisions
- Help maintain developer-facing technical documentation on our Developer Portal
- Support our APIs, webhooks, OAuth product
Requirements: We're looking for a developer with 2+ years of Development background and experience in HTML, CSS, JavaScript, and Java. You should have experience with web development, APIs (REST, OAuth), microservices, and databases, as well as experience looking into unfamiliar code to gain insight into underlying issues and integrating and troubleshooting APIs. Additionally, you should be able to describe the structure, characteristics, and behavior of software to assorted team members who consume it.
Company Overview: Squarespace is a design-driven platform helping entrepreneurs build brands and businesses online. Our suite of products includes websites, domains, ecommerce, and marketing tools, as well as tools for scheduling, social media presence, and hospitality business management. We empower millions of customers in more than 200 countries and territories to create an online presence, build an audience, monetize, and scale their business. Our team of more than 1,700 is headquartered in New York City, with offices in Chicago, Dublin, Ireland, Aveiro, Portugal, and coworking spaces in the UK, Netherlands, and Australia. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.
