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Job Description
Job Summary: Support developers with our API offerings, working with technical product suite, and contributing to the team through coding, communication, and documentation.
Key Responsibilities:
- Advise business partners on integration best practices with Squarespace Platform(s)
- Help troubleshoot advanced issues on the Squarespace Developer Platform
- Resolve technical issues by filing, managing, and evaluating bugs and improvements with Product and Engineering teams
- Support business-to-business (B2 B) inquiries and escalations through technical consultations, email, and persistent chats
- Advocate on behalf of the developer community by collecting and distilling developer feedback to validate and influence product and engineering decisions
- Help maintain developer facing technical documentation on our Developer Portal
- Support our APIs, webhooks, OAuth product
Requirements:
- Development experience in HTML, CSS, JavaScript, and Java
- 2+ years of Development background (on-the-job experience preferred but open to development bootcamp grads)
- Experience with web development
- Experience working on issues needing understanding of APIs (REST, OAuth), microservices, and databases
- Experience looking into unfamiliar code to gain insight into underlying issues
- Experience integrating and troubleshooting APIs
Benefits:
- A choice between medical plans with an option for 100% covered premiums
- Fertility and adoption benefits
- Access to supplemental insurance plans for additional coverage
- Headspace mindfulness app subscription
- Retirement benefits with employer match
- Flexible paid time off
- Up to 20 weeks of paid family leave
- Equity plan for all employees
- Pretax commuter benefit
- Education reimbursement
- Employee donation match to community organizations
- 6 Global Employee Resource Groups (ERGs)
- Dog-friendly workplace
- Free lunch and snacks
- Private rooftop
About Squarespace:
Squarespace (NYSE: SQSP) is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our team of more than 1,700 is headquartered in bustling New York City, with offices in Chicago, Dublin, Ireland, Aveiro, Portugal, and coworking spaces in the UK, Netherlands, and Australia. For more information about our company culture, visit www.squarespace.com/about/careers. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law.