Job Description
**Job Summary** Lead a team of Fee Analysts in capturing, validating, and reviewing fee billing data for clients, ensuring accurate interpretation of documented arrangements and timely collection of fee debtors. About Northern Trust: Northern Trust is a globally recognized financial institution with over 130 years of experience, serving the world's most sophisticated clients using leading technology and exceptional service. Our enduring principles of service, expertise, and integrity guide our innovative financial services and guidance. **Role and Responsibilities** * Oversee and assist in the capture, validation, and review of fee billing data for all clients contracted, ensuring correct interpretation of documented arrangements. * Review and approve the production of VAT invoices by Fee Analysts on a timely basis. * Review client static billing information in line with documented fee agreements. * Oversee the collection of fee debtors on a timely basis, including approving payment of fees and banking entries to agreed procedures. * Monitor the team email inbox to ensure all queries are responded to and resolved in a timely manner. * Assist Fee Analysts to resolve complex queries. * Timely completion of detailed analytical review and analysis of fee revenue as part of the month-end fee accruals process. * Work with New Business, Client Services, and Operations Teams to ensure all new business revenue is captured on a timely basis. * Work with the Manager of the Ireland Fees Team to ensure best practice is applied to the capture of fee details and that the control environment around fee capture is robust and efficient. **Leadership and Team Management** * Undertake day-to-day leadership of a team of Fee Analysts, managing team workload and allocating responsibilities amongst individuals to ensure that billing, ad hoc projects, and audit deliverables are met. * Demonstrate an ability to coach, mentor, and lead the team, holding regular 1:1s and team meetings, providing feedback, and setting clear and measurable goals and objectives for the team members. * Ensure that performance reviews and assessments are completed in line with company policy. * Facilitate staff development and enable career advancement plans for direct reports. * Demonstrate the ability/desire to share knowledge in the form of training, mentoring, or coaching others. **Controls and Compliance** * Build a strong control focus within the team and ensure individuals follow due process and apply documented controls across all BAU billing and collection processes. * Develop an in-depth knowledge of all fee systems, controls, and processes, ensuring that the team as a whole are competent and proficient in the use/application of the same. * Provide input to systems, controls, and business process projects as required. * Work with the Governance Fee Group to ensure best practice is adopted and that a robust and efficient controls environment is in place around the capture of the Ireland Fees Team. **Requirements** * The ideal candidate will have gained experience in a multinational organisation, a billing or accounts receivable function, or have advanced to a similar level within an operations area of fund administration. * Team leader/people management, review experience. * Experienced background in a compliance-focused environment (knowledgeable of controls, procedures, and regulations). * Advanced level of IT skills, notably excellent competency level with Microsoft Excel. * Proven ability to prioritise tasks and work to a high level of accuracy in a busy environment with a flexible approach towards changing work methods and variable workloads. * Highly numerate with strong analytical and organisation skills. * Strong communication skills – ability to adapt communication style to direct reports, peers within different departments across the organisation, and senior management. * Experience with delivering clear and concise status reports and messaging in a timely and consistent manner. * Leadership skills to manage a team of Fee Analysts, review work of direct reports. * Foster a good sense of team spirit and collaboration, to lead by example and motivate staff to achieve required deadlines.